Anyone that has foot pathologies diagnosed by a physician– in this case it is best to see a medical professional.

No.

Over the counter insoles are a “one size fits all” solution.  SOLO GO custom arch supports are made to your foot measurements and every pair is unique to the individual.

While SOLO GO custom arch supports are made to your foot measurements, there is no consideration of underlying conditions that require more advanced care. A medical provider is the best option to get a full understanding of your foot anatomy and biomechanical function.

For the best fit with SOLO GO custom arch supports, take out the shoe’s insole first. Leaving them in can add unnecessary bulk, making the shoes too tight. Tight shoes can cause rubbing and discomfort.

Yes! Fill out this form, providing your name and original order number and date. We will be in touch shortly to collect payment and begin your new order.

We’re sorry that we weren’t able to provide the relief you are looking for. Simply fill out this form and we will begin the refund process. After receiving your information and confirming that you are within the money back guarantee period, we will send you a free return label. Once we receive your arch supports, we will refund your money.

Please see the list of supported devices.